Privacy policy

Effective Date: 1/08/2026

At HopeBuilt, your privacy matters. This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit our site, donate, or create a campaign. By using HopeBuilt, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing information (for donors)

  • Social media handles (optional)

  • Mailing address (if relevant to campaign or donor rewards)

  • Any content you submit as part of a campaign

Non-Personal Information:

  • Browser type and device info

  • IP address and location data

  • Pages visited and time spent on site

  • Referral source (e.g., if you came from social media or an ad)

2. How We Use Your Information

We use your information to:

  • Process donations securely

  • Help you create, manage, and promote your campaign

  • Communicate with you about your activity on HopeBuilt

  • Improve our platform and user experience

  • Prevent fraud and enforce platform rules

  • Comply with legal obligations

We never sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions

  • Marketing tools (for promoted campaigns, with consent)

  • Internal staff or verified volunteers involved in campaign or donation support

  • Law enforcement or regulators if required by law

We do not share your data with advertisers or external agencies for unrelated marketing.

4. Cookies and Tracking Technologies

HopeBuilt uses cookies and similar technologies to:

  • Remember your preferences

  • Track usage analytics

  • Enable secure login sessions

  • Improve site performance

You can control cookie settings through your browser at any time.

5. Data Security

We use SSL encryption, secure payment processors, and regularly monitor our systems to protect your information. However, no platform is 100% immune to threats. By using HopeBuilt, you acknowledge and accept this risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct or update your personal information

  • Delete your data or close your account

  • Withdraw consent for certain uses of your data

To exercise any of these rights, contact us at privacy@hopebuilt.org.

7. Children’s Privacy

HopeBuilt is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If you believe a child’s data has been submitted, please contact us immediately.

8. Data Retention

We retain your information for as long as necessary to fulfill campaign, donation, legal, and operational needs. You may request deletion at any time unless we are required by law to retain it.

9. Changes to This Privacy Notice

We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date.” Continued use of HopeBuilt constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Notice or how we handle your data, contact:
Email: privacy@hopebuilt.org